The purpose of this Terms and Conditions page is to outline the key rules, responsibilities, and expectations for all guests, members, and visitors of urbanpont88 Bistro & Card Room ("urbanpont88", "we", "us", or "our"). These terms apply to all areas of the venue, including the bistro, bar, card room, private hire spaces, and any hosted events.

By visiting our venue, making a reservation, ordering food or drinks, participating in card games, or attending any event on-site, you confirm that you have read, understood, and agree to comply with these Terms and Conditions, as well as any additional house rules communicated by our staff.

urbanpont88 operates as a modern, land-based urban bistro combined with an offline poker lounge. Access to different areas of the venue is subject to age and conduct requirements, as set out below:

• Age requirement for poker lounge and card games: All patrons must be at least 18 years old to enter the poker lounge or participate in any card or table game activities.
• Family-friendly bistro area: The bistro dining area is open to all ages. However, minors (under 18) must be accompanied and supervised by a responsible adult at all times.
• ID verification: We reserve the right to request a valid government-issued photo ID to verify age or identity before granting entry to the poker lounge or serving alcoholic beverages.
• Right to refuse entry: Management may refuse entry or remove any guest who does not comply with these terms, appears intoxicated, behaves inappropriately, or poses a risk to the comfort or safety of others.

urbanpont88 is strictly an offline, land-based social venue. We do not offer any form of online gambling or remote betting services. All card activities are entertainment-focused and conducted on-site only.

We promote responsible gaming and encourage guests to maintain healthy boundaries when participating in games of chance. In particular, we ask that you:

• Play for fun and social enjoyment, not as a way to solve financial difficulties or generate income.
• Set personal limits on time and money spent on card games and respect those limits.
• Never play under the influence of excessive alcohol or medication that impairs judgment.
• Seek support or take a break from gaming if you feel your play is becoming problematic.

Our staff may, at their discretion, intervene, restrict play, or refuse further participation in card games if responsible gaming concerns arise.

We aim to provide a smooth, energetic experience for both bistro guests and card room players. To manage capacity fairly:

• Reservations: Bookings for bistro tables or card room seats are subject to availability at the requested time and may require confirmation via phone, email, or our on-site team.
• Holding time: Reserved tables or seats will be held for up to 15 minutes after the scheduled time. If you are running late, please notify us as early as possible; otherwise, your reservation may be released to walk-in guests.
• Walk-in policy: Walk-in guests are always welcome. However, priority for seating or game participation is given to guests with confirmed reservations.
• Group bookings & events: Larger groups or private events may be subject to specific terms (such as minimum consumption, deposits, or cancellation deadlines), which will be communicated at the time of booking.

For location details or to arrange a reservation, please see our Location page or Contact Us directly.

Our kitchen prepares food fresh to order, with a focus on quality, safety, and a vibrant bistro experience. To protect your health and ensure clarity:

• Allergies and dietary needs: Guests are responsible for informing our staff of any allergies, intolerances, or specific dietary restrictions before placing an order, so we can advise on suitable options and potential risks.
• Menu changes: Menu items, ingredients, portion sizes, and pricing are subject to change at any time without prior notice, in order to reflect availability, seasonality, and quality considerations.
• Service hours: Kitchen opening and closing times may differ from bar or poker lounge hours and can vary on weekends, holidays, or during special events. Please check the Menu page or ask our staff for current service hours.
• Food safety: For hygiene and safety reasons, we may restrict the consumption of outside food or drinks within the venue unless explicitly approved by management (e.g., special event cakes).

To keep transactions transparent and efficient, the following payment terms apply:

• Accepted methods: We accept major credit and debit cards, as well as cash, for all purchases made on-site within the bistro and card room.
• No credit or tabs: urbanpont88 does not extend credit, tabs, or delayed payment arrangements. All orders must be paid in full at the time of service or before leaving the venue.
• Pricing: Unless otherwise stated, all listed prices include applicable Hungarian taxes. Service charges or event-specific fees will be communicated clearly where relevant.
• Billing accuracy: Guests are encouraged to review their bill carefully before payment and notify staff immediately of any questions or discrepancies.

urbanpont88 is designed as an open, social community hub where guests can enjoy casual dining, craft drinks, and card games in a respectful environment. To maintain a safe and welcoming atmosphere for everyone:

• Guests must treat staff and other patrons with respect, regardless of background, identity, or gaming ability.
• Abusive language, harassment, discrimination, threatening behavior, or physical altercations will not be tolerated.
• Excessive intoxication, misuse of alcohol, or possession/use of illegal substances is strictly prohibited on the premises.
• Management may, at its sole discretion, intervene in conflicts, relocate guests, suspend participation in games, or request that individuals leave the venue.

Failure to comply with these behavior standards may result in immediate removal from the premises and, in serious cases, a long-term ban or involvement of local authorities.

We respect your privacy and handle personal data in accordance with applicable Hungarian and European Union data protection laws, including the General Data Protection Regulation (GDPR).

Personal information may be collected and processed when you:

• Make a reservation or booking.
• Join a loyalty, membership, or event program.
• Contact us via the Contact Us page or other communication channels.
• Participate in specific events or promotions that require registration.

We use this data to manage reservations, communicate with you, improve our services, and comply with legal obligations. Detailed information about the categories of data we collect, legal bases, retention periods, and your rights as a data subject is available in our dedicated Privacy Policy and Cookie Policy.

We understand that guests may wish to capture the vibrant atmosphere of urbanpont88. At the same time, we are committed to respecting the privacy and comfort of all individuals on the premises.

• Personal photos: Casual, personal photography of your own group is generally permitted, provided it does not disturb other guests or interfere with staff operations.
• Consent of others: You must obtain consent from any identifiable individuals before photographing or filming them, especially in the poker lounge or during games.
• Professional / media content: Any filming, photography, or recording for commercial, promotional, or media purposes requires prior written approval from urbanpont88 management and may be subject to additional conditions.
• Security systems: For safety and security, the venue may operate CCTV or related monitoring systems, which are handled in line with data protection rules and our Privacy Policy.

Media representatives or content creators must schedule in advance via our Contact Us page or directly with management.

urbanpont88 reserves the right to modify, update, or replace these Terms and Conditions at any time in order to reflect changes in our services, legal requirements, or operational practices.

• Any updates will be published on this Terms and Conditions page, with the latest version applying from the date of posting.
• We encourage guests to review this page periodically, especially before visiting, booking, or participating in card games or events.
• Your continued use of the venue and services after any changes have been posted constitutes acceptance of the revised terms.

If you have questions regarding these Terms and Conditions, please reach out via the Contact Us page. For information on how we handle your personal data, please also review our Privacy Policy and Cookie Policy.